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TechTeamCall20070924

Page history last edited by PBworks 16 years, 7 months ago

Tech Team Conference Call 2007-09-24

 

2007-09-24, 10:00 AM - 11:30 AM PT

 

712-580-7700, code: 734357

 

John Abbe, Nancy Glock-Grueneich, Amy Lenzo, Adin Rogovin, LionKimbro, Jane (last name?)

 

Summary:

 

A lot of people feel inept or confused ("VirtualVertigo.") Where & how do we talk? We want to support conversations around particular themes, and we'll make an announcement about how to do this.

 

Major points:

  • vertigo -- People feel VirtualVertigo, wondering "Where do I put my comments?"
  • wiki organizing -- We'd like to organize the wiki with others.
  • conversational space -- Where's the conversational space? It's not yet clear to people.
    • themed discussions -- We all are looking forwards to conversations on particular themes. Telavision seems to be the only specific theme group gathering.
    • many forms -- We need to use all forms: face-to-face gatherings, conference calls, wiki, mailing lists, ...
    • notes -- Notes and Agendas for phone conversations.
  • tech support -- Places for Tech Support:
    • lessons -- John will give weekly wiki-teaching lessons, and will send out an announcement asking "Would you use this? How often?"
    • phone -- Lion is available by phone, but nobody's calling him. 206.427.2545. We can send an announcement to make availability clearer.
    • discuss list -- There is the storyfield discuss list.
    • FAQs -- There are FAQs on the wiki. (Where?)
  • announcements -- Announcements should be:
    • brief -- 1-3 sentences per item
    • pointers -- pointers, pointing to additional information
    • 3 things -- three things max
  • next call -- The next "Tech Team" call will not be a "tech team" call, but rather be labelled: "(beyond) storyfield communication process."

 

Side discussions:

 

Transcript

 

StringingOurBeads

 

Nancy Glock:

  • relates having limited time (had to leave early)
  • relates VirtualVertigo -- "where do I put my comments?"
  • offers a walk-through as a naive user, & what she feels as a user

 

Jane in New York:

  • since the return, in last 3 weeks, has been trying to communicate the essence of the StoryFieldConference to people.
  • very interested & excited about the intention
    • interested in the subject & power of intention
    • Nancy's reflection: power vs. intention,
    • transformation to the power of intention

 

Adin:

  • transformation process in his own life
    • new direction
    • everything is reaffirming the value of the conference
    • feeling the energy of convening
    • the diversity of intentions, creativity, & gifts
    • seeings what emerges
    • at Monday ceremony, Lora ended with us, she said the energy is out here, and it hit me and Lynn Gazelle
    • we're committed to moving this ahead, involving long going efforts, working together, furthering it
  • rejuvenating "Now We're Talking," a radio show in (San Fransisco?)
    • "Are you both going to be in the Bay Area?" no, but Adin is moving down there; she moved to Ashland, years ago
    • engaging people in high quality dialogs in groups and communities

 

    • (Nancy has to leave at this point)

 

John Abbe:

  • All parts of life bubbling with things, ... Can't check it all in.
  • Karen, Cancer:
    • Closing circle: Tom's partner Karen w/ Cancer; Has been chaotic for her and house and Tom.
    • early on, she's committed to having fun, regardless what goes on
    • she's been more alive than ever; hit a peak and transition point in last couple days
    • she's come out other side, and she is just telling it as it is (up until 3AM talking w her yesterday)
    • lots of fun to be around - can go on monologing, but is good to be with
    • one part of transition was showing videos of Vanessa
    • she's been an activist for many years, into global issues racism, she loved the videos and Van Jones video too
    • 1 of several intense cool things going on
    • I only had a few hours sleep
    • I'm "strung in," not strung out

 

Amy:

  • Life on high speed since returning
    • like usual
    • infused w/ added sense of wonder, magic, abundance,
    • living holding abundance w/ ease, grace, not overwhelmed
    • such joyous work
    • helps in wish to hold w grace

 

Lion:

  • involved in countless projects

 

Since I'm the note-taker, and I can't talk and make notes at the same time very well, there are holes here wherever I say something.

 

Sort of the: "Picture-taker can't be in the picture" problem. -- LionKimbro

 

Agenda

 

  • the wiki
  • post-storyfield conversations
    • phone, face-to-face, email-list, etc.,.
  • future calls like this one

 

Agenda Item 1: The Wiki

 

"How are people experiencing it?"

 

Jane:

  • "I'm inept."
  • reading most of posts on reflections, comments out of that
  • did editing on my own comments
  • not using a lot, because inept, would like to be able to use it more,
    • "part of the reason I'm on this call"

 

John:

  • using it a lot
  • constantly aware it could be more organized
    • noticed I often get ideas of things I could do to make it clearer, but- I rarely do them
    • stuck with: "I need to organize it ALL myself," rather than my own little fix in front of me
    • self-reminder: "I don't need to do it all myself,"
    • that said: exists things that DO need to be done all at once, such as Leslie re: the front page
    • feel stuck: "I need to do it all myself." Don't understand why I think that, because others want to do it as well.
    • I hear from ppl that they want to get involved
    • Happy to facilitate that in a few minutes

 

Amy asks: "Who offered to walk through her experiences?" John answers: "Nancy."

 

Adin:

  • I've been seeing announcements of people's entries, been reading those.
    • Haven't actually tried using it myself.
    • Hope to within next week or so.
    • Appreciate John and everybody's efforts to make it easier to use and to connect with.

 

Amy:

  • Feeling some of the responsibility that John has been speaking to.
  • As an online communications person, I've been thinking in terms of the wiki as one of the main ways of staying in touch with each other, something to emerge, something that everyone can use no matter what their level of tech comfort, ...
  • Going in and editing, to link to what I think appears to be difficult to find.
  • If people post something, and there's no link to it, I try to find the appropriate place for it to be found, and link to it from there.
  • Engaged in thinking, "What's the simplest, most elegant structure that could work?"
  • Excited to see so many different voices, to hear how it works or doesn't work, so editing and crafting can be most useful to people.
  • Loved Johns expression to hold wiki clinic calls, so that there's always a place to come learn more about it. To add our thoughts to that.

 

John notes: "Amy, did you know that one of the core guidelines by Ward Cunningham, creator of wiki, is-- What is the simplest thing that could possibly work?" Jane contributes, "Keep it Simple, Stupid." (KISS)

 

Lion:

  • The two frustrations in my mind are:
    • "Where is the conversational space?"
    • Public vs. Private Wiki
      • I get confused about the policies for the public vs. private wiki.

 

Agenda Item 2: Post-Storyfield Conversations

 

Jane:

  • I've been w/ international groups, n america, s america, ...
    • groups working on things, whatever it is, ...
    • challenge: how keep group together? communicating together?
      • long before
      • I/we found: need combination of: face-to-face, regular telecom, email reflections/combinations
      • we needed that TO FUNCTION
      • we DO commit to meeting once a year
      • it's not just one or the other
      • if you need to be REALLY effective, you NEED voice, not just the Internet
      • and somebody coordinating the group
      • agendas in advance, notes
      • what people agreed by email about what they want to talk about
      • ALWAYS start by stringing our beads (no more than 60 seconds)
      • address topics as they come up
      • always close w/ word into circle -- ritual, ceremony, makes a huge difference in feeling connected as a community
      • helps in reflections that come through the Internet
      • philosophical vs. logistical question? then we say: we commit to putting reflections in by a time on the network
      • someone who agrees to take notes (such as Lion)
      • these are ways I have found to make multi layered communities function

 

    • (Adin has to leave at this point)

 

  • thank you,
  • I appreciate and am taking notes about that as well
  • I'll be back, hopefully w/ invitation to join conversation on conference planning.

 

John's Weekly Wiki Classes

  • weekly? every other week?
  • Jane: "That'd be very useful."
    • put out an email, see what response is like:
      • would you take advantage of it?
      • times, dates
      • market research
  • Amy: I like the idea because:
    • large communities w varying tech skills, there's always ? of how to use various pieces of technology
    • just having regular time slot for people to click in and get answers to their questions, ...
    • schedule something regular you can commit to
    • "a help desk"
    • ppl can use it for learning more about the wiki format, blogs, ...
    • could go beyond the wiki
    • "wiki clinic"
  • John: Mainly, my energy is for the wiki.
    • interest & excitement drops when it's other-than-wiki (helping out with blogs)
  • Amy: I'd be up for those wiki calls.

 

Conversations Around Particular Themes

  • John: Other tech support things? Jane, what would you find helpful?
  • Jane: "I thought there were going to be groups forming around different themes."
  • Internet? Wiki? Phone conversations?
    • call for both forms of communicating
  • Have themes been identified?
    • John: Aware of 2 efforts.
    • Harry convenes a series of calls, focused around different questions.
    • conversation at session where Gabrielle thought it'd be valuable to create wiki pages for themes, ....
    • not aware of anything else
  • Amy: conference calls -- only two or three came out
    • harvesting / tech calls - done after 2 (morphed into this)
    • telavision calls
    • a book -- "Laws of Form" discussion group (Harry?)
  • avail: mailing lists, dedicated to ...
    • John: at end of conf, I announced: "if anyone wants to organize calls, sign names, ..."
      • but that was a bad way to org that
      • instead: announce on announcements list, -- "IF YOU want to start a conversation on a theme, do it on the announcement list, ..."
      • org on email not wiki
  • Lion: use the FrontPage, to point out communication vehicle
    • Jane-- that sounds "user friendly"

 

Bill Moyers interlude

  • Jane-- anyone watch Bill Moyers on Friday? Chris Jordan!
      • our Chris Jordan!
      • about the colors,
      • how he became an activist
      • out of this evolutionary process
      • fascination with color showing up in unusual places -- industrial sites -- a zillion box cars, and their color, ...
      • led to garbage dumps
      • Chris talking about his work
      • http://www.pbs.org/moyers/journal/09212007/profile4.html

 

Announcements

  • future calls?
  • tech support
    • call lion, 206.427.2545, or go to John's classes
    • afterward: there's also the storyfield-discuss mailing list
  • what else is there that people can, who else can help..?
    • Amy: written FAQs, wiki clinic, seems fairly robust
    • FAQ needs something on, "don't just make a page, link to it too from somewhere"
  • John: stack of announcements, who will read?
    • announcements: ppl to call for tech support; starting groups & conference calls; cool things that are happening on the wiki that may not be obvious; the wiki classes; re-announce storyfield-discussion mailing list;
    • Jane: you could put a short bulletin news thing, including three things in one email.
      • people appreciate BREVITY, and then get details ELSEWHERE.
      • clear, sentance or two, "this is available," if a time thing give time
      • up to THREE THINGS for the one email.
    • John: thanks, helpful idea: for item to be short, and then link to where to go
    • Jane: Supermarket signs.
      • "Chickens, 39 cents," headline writing
      • details can be later
      • people need right up front, "what the announcement is."

 

Integrating People

  • Jane:
    • friend is an African American woman who wanted to come, but is taking care of her husband
    • was talking with her, about: what is it a group like this needs to do, in order to be mindful of people who are less familiar?
    • people who have NO EXPERIENCE of OPEN SPACE, world cafe, group processes -- but have lots to offer, need to be part of the conversation
    • how people feel safe, like David Korten too, (John:) and Republicans, ...
    • this kind of thing is something that human beings are not good at doing
    • John: has become one of the aspects I look at: "How much does this process require of people who are coming?"
      • what I love about OpenSpace is that it gets people where they are, regardless
      • what are the conversations that answer a population of people wherever they are right now?
    • talked about w Ann; World Cafe, brings out collective wisdom; teenagers, adults, ... able to listen to one another, BECAUSE in small groups, ... ...designed over time to make it possible, respectful, ... ways to deal with the issues
      • worked w very left wing people -- there is a forum
    • Nancy, David Korton, Lion Goodman, ...
    • John-- One thing he said: "There could have been more transparency about the process that we're using, what we're doing. He wasn't even aware of who was facilitating... He said, "Nobody's facilitating," and that's a language thing. Making our process *visible* to people is hugely valuable."
      • Amy: That people know HOW the conversation is going on.
  • password protected wiki

 

Tech and Facilitation

  • Lion: tech is facilitation
    • tech is not facilitation.
    • John: tech is the physics of communication
    • Adin stepping forward to do facilitation
  • Lion: future calls -- make it clear: "not just tech" calls
    • "It's about Process."
    • Jane: "Facilitating the Process."
    • DON'T call it a tech call.
    • "Facilitating the Process," movement
    • "We're convening a call to facilitate the process"
      • "How do we keep communicating? How do we make the process effective?"
    • Amy: Emphasis on the post-in-person-gathering Process and communications.
    • Jane pointed to key piece-- communications. How our process communications is going.
    • "post-gathering (storyfield) process and communications"
    • also: pre-gathering, and alterna-conference
    • "(beyond) storyfield communication process?"
    • because it's NOT just our group
    • (the Internet)

 

Agenda Item 3: Future Calls

  • set up another call
    • (lots of detail work)
    • Sunday October the 14th 5 PM PT
    • globe: no time works! -- "if you archive calls," -- save it, get taped
    • http://freeconferencecall.com/ -- also : high speed conference call .com

 

 

Summary of Actions

 

  • Walk-through with Nancy -- someone (LionKimbro?) tech-aware should walk through the wiki with Nancy Glock, as she relates her thoughts and feelings as someone who is new to technology
  • Announcements
    • How to Start Groups & Conference Calls (& put write-ups in the wiki)
    • Bill Moyers, Chris Jordan
    • "How to Get Technical Support" (people to call, lists, weekly sessions)
    • Wiki Classes
    • Re-announce storyfield-discussion mailing list
    • Next Call
    • (cool things that are happening on the wiki that may not be obvious)
  • Meet 2007-10-14 -- have another call October the 14th, Sunday, 5PM Pacific Time

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